Rejuv Policies and Etiquette
All patients of Rejuv may be assured of complete confidentiality regarding all aspects of their treatments and services.
Please arrive 10-15 minutes prior to your scheduled appointment to fill out intake paperwork. If you prefer, you may also fill out your paperwork beforehand by printing out the pages here and bringing them in with you.
Due to the popularity of our unique services and as a courtesy to the staff and other guests, we require a minimum 24 hours advance notice of appointment cancellations or changes. Appointments cancelled or changed after the notification period will result in a cancellation fee or service being deducted from your package.
The cancellation fee is 50% of the treatment fee.
Late arrivals will result in the appointment concluding at the original time scheduled and at the regular treatment price.
No notification of cancellation will result in a full charge of the regular treatment price.
We encourage guests to schedule appointments well in advance, especially prior to major holidays as our schedules typically fill up quickly. Rejuv also encourages pre-booking your next appointment at the conclusion of all appointments.
Our best reward is your referrals of friends and family! Gratuities are therefore left to your discretion. If you would like to show your appreciation to your provider you may leave them a monetary tip by cash, check or credit card.
Rejuv accepts guests of all ages, however, some services may require parental release before the service can be rendered on those under the age of 18.
Please do not bring jewelry or valuables into the clinic. Rejuv cannot be responsible for lost or damaged items.
For your relaxation as well as other clinic guests we ask that you please turn off your cell phone or put it on silent.
Communicating your Preferences
All aspects of facial treatments can usually be modified to your taste including: amount of light, table temperature, volume of music and whether you choose to have a conversation or enjoy the treatment in silence. Feel free to ask questions. Your provider will appreciate knowing your thoughts and clarifying any issues you may have.