Body Therapist
added: Thursday, September 17th, 2009
WORK ENVIRONMENT
: Rejuv is an “upscale” skin and laser clinic, designed to improve clients’ lives by helping them feel better about the way they look. The Rejuv team supplies a variety of skin renewal services to a wide range of clientele. The goal is to delight each and every client by providing highly competent, professional, results-oriented skin care services in a uniquely managed and designed clinical environment. If accomplished, this will result in client loyalty, repeat business, and word-of-mouth referrals.
JOB SUMMARY
: The Body Therapist is a crucial member of the Rejuv team. This position is responsible for: Confidently delivering medically-based body services—medical cellulite reduction, massage, and specialty body treatments—to clients, as well as permanent cosmetics and eyelash extensions; delighting clients with exceptional customer service; helping efficient client flow through the Clinic; supporting and participating in sales and marketing strategies; having up-to-date knowledge about Rejuv products and services; educating clients about Rejuv products, services, and policies. This position is pivotal in achieving client satisfaction, retention and word-of-mouth referrals, and will have significant impact on the ongoing success of Rejuv Skin & Laser Clinic.
DUTIES & RESPONSIBILITIES
•Greets and welcomes clients, and knows names of most clients.
•Recommends internal and external marketing initiatives to build Rejuv’s Body Therapy Department.
•Delivers body therapy services (cellulite reduction, massage, body treatments) to clients in a professional, confident, caring way.
•Performs permanent make-up and eyelash extension services.
•Demonstrates professional, technical expertise in delivery of all services.
•Builds client confidence in the incumbent’s skills and talents.
•Keeps up-to-date on body therapy industry; recommends new treatments, procedures and products.
•Prepares treatment rooms prior to client procedures.
•Keeps treatment rooms clean, stocked with supplies.
•Maintains strong knowledge of Rejuv products and services; educates clients accordingly.
•Helps build repeat business by re-booking clients prior to their exit.
•Promotes additional services to clients; solicits referrals.
•Participates in performance management process (i.e. performance plans, reviews, etc.)
•Develops and maintains positive rapport with all staff.
•Ensures client record keeping is current and accurate.
•Reports client complaints, concerns, or equipment problems to Clinic Director.
•Participates in sales and marketing activities (i.e. seminars, party nights).
•Maintains appropriate licensures, certificates, etc.
•Assists with laundry.
•Performs other related duties as requested.
KNOWLEDGE, SKILLS & ABILITIES
•Superior interpersonal skills
•Outstanding listening skills
•Excellent verbal and written communication skills
•Knowledge of body therapy industry.
•Knowledge and ability to deliver specific body theapy treatments
•Skill to use a personal computer and various software packages.
•Ability to establish priorities, work independently, and proceed with objectives without supervision.
•Ability to handle and resolve recurring problems.
•Vision must by 20/20 or corrected to 20/20.
•Demonstrated manual dexterity (through hobbies or job experience)
PERSONAL ATTRIBUTES
•Passionate about Rejuv’s Mission, Vision and Values
•Enthusiastic, high energy, happy, mood-consistent
•Confident
•Appropriate information sharing; professional boundaries.
•Persuasive, sales-oriented
•Strong desire for continuous learning
•Highly motivated, goal-oriented, results-oriented
•Positive attitude, enthusiastic
•Customer-comes-first attitude
•Team builder
•Intelligent
•Creative
CREDENTIALS & EXPERIENCE
Requirements: North Dakota Massage Therapist licensure.
SPECIAL REQUIREMENTS
back to careers
apply for this position