Aesthetic Nurse Specialist

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added: Friday, June 11th, 2010

WORK ENVIRONMENT

: Rejuv is an “upscale” skin and laser clinic, designed to improve clients’ lives by helping them feel better about the way they look. The Rejuv team supplies a variety of skin renewal services to a wide range of clientele. The goal is to delight each and every client by providing highly competent, professional, results-oriented skin care services in a uniquely managed and designed clinical environment. If accomplished, this will result in client loyalty, repeat business, and word-of-mouth referrals.

JOB SUMMARY

The Aesthetic Nurse Specialist is a critical member of the Rejuv team. This position is responsible for: Delivering a variety of skin treatments and services with exceptional skill and confidence, including: laser hair removal, laser skin rejuvenation, Botox injections, Restylane injections, etc.; delighting clients with exceptional customer service; helping efficient client flow through the Clinic; supporting and participating in sales and marketing strategies; having up-to-date knowledge about Rejuv products and services; confidently selling Rejuv products and services to a wide range of clients. This position is pivotal in achieving client satisfaction, retention and word-of-mouth referrals, and will have significant impact on the ongoing success of Rejuv Skin & Laser Clinic.

DUTIES & RESPONSIBILITIES

• Greets and welcomes clients and provides overview of chosen procedure.
• Prepares treatment rooms for procedures.
• Prepares clients for procedures (i.e. numbing cream application).
• Operates laser equipment and administers laser-based treatments (i.e. hair removal, skin rejuvenation).
• Administers Botox, Restylane, Radiesse and Juvederm injections.
• Conducts patient follow-up activities (i.e. phone check-ins, notes).
• Monitors and maintains standards of safety in all treatment rooms.
• Promotes additional services to clients; solicits referrals.
• Develops and maintains positive rapport with all staff.
• Ensures client record keeping is current and accurate.
• Ensures treatment room is appropriately stocked with supplies, etc.
• Completes necessary education and training activities to meet standards set by Rejuv, the state of North Dakota, or regulatory agencies.
• Reports client complaints, concerns, or equipment problems to clinic director.
• Participates in sales and marketing activities (i.e. seminars).
• Builds client confidence in the incumbent’s skills and talents.
• Keeps up-to-date on aesthetics industry; recommends new treatments, procedures and products.
• Maintains strong knowledge of Rejuv products and services; educates clients accordingly.
• Confidently sells Rejuv service and product solutions to wide range of clients
• Helps build repeat business by re-booking clients prior to their exit.
• Participates in performance management process (i.e. performance plans, reviews, etc.)
• Maintains appropriate licensures, certificates, etc.
• Assists with laundry.
• Performs other related duties as requested.

KNOWLEDGE, SKILLS & ABILITIES

• Superior interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of modern office procedures and methods including telephone communications, computer systems, and record keeping.
• Outstanding listening skills
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports.
• Skill to use a personal computer and various software packages.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve recurring problems.
• Vision must by 20/20 or corrected to 20/20.
• Demonstrated manual dexterity (through hobbies or job experience)

PERSONAL ATTRIBUTES

Superior interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of modern office procedures and methods including telephone communications, computer systems, and record keeping.
• Outstanding listening skills
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports.
• Skill to use a personal computer and various software packages.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve recurring problems.
• Vision must by 20/20 or corrected to 20/20.
• Demonstrated manual dexterity (through hobbies or job experience)

Personal Attributes
• Passionate about Rejuv’s Mission, Vision and Values
• Enthusiastic, high energy, happy, mood-consistent
• Confident
• Appropriate information sharing; professional boundaries.
• Persuasive, sales-oriented
• Strong desire for continuous learning
• Highly motivated, goal-oriented, results-oriented
• Positive attitude, enthusiastic
• Customer-comes-first attitude
• Team builder
• Intelligent
• Creative

CREDENTIALS & EXPERIENCE

• Licensed Registered Nurse
• Licensed to practice in North Dakota

SPECIAL REQUIREMENTS

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